Shipping & Returns
Processing: 1–2 business days
Transit: typically 3–7 business days (U.S.)
Dedicated support, easy help
Shipping
Orders are usually packed and handed off to the carrier within 1–2 business days. Transit time varies by destination and service level.
| Destination | Estimated Transit | Carrier(s) |
|---|---|---|
| Contiguous U.S. | 3–7 business days | UPS / USPS |
| Alaska & Hawaii | 5–10 business days | USPS |
- Order tracking: You’ll receive a tracking email as soon as your package ships.
- Address changes: If you need to update your address, reach out before your order ships.
Need help?
We’re here to help with shipping questions, returns, or anything else.
Response times are typically within 1 business day.
Return Policy
Return eligibility
- Returns accepted within 30 days of delivery.
- Items must be in new, unused condition with original packaging.
- Buyer is responsible for packing and shipping the item back to our warehouse and for all shipping fees associated.
How to start a return
Start your return by contacting us here: Contact Us (include your order number). We’ll reply with simple instructions.
Refunds
- Once your return is received and inspected, refunds are issued to the original payment method.
- Please allow 3–5 business days after approval for your bank or card issuer to post the credit.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us and we’ll do our best to make it right.
Order changes & cancellations
We can try to modify or cancel orders that haven’t shipped yet. Reach out as soon as possible at Contact Us.
Wrong or undeliverable address
If a package is returned to us due to an incorrect or undeliverable address, we can reship to a corrected address. Additional shipping charges may apply.