Terms & Conditions
Last updated: September 24, 2026
Welcome to Moso Natural. These Terms & Conditions govern your use of mosonatural.com and your purchase of products through our website.
By accessing or using this website, creating an account, or purchasing products from Moso Natural, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not use this website or purchase products through it.
Use of This Website
You may use this website only for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Use the website for any unlawful, fraudulent, or unauthorized purpose.
- Attempt to gain unauthorized access to the website, servers, customer accounts, systems, or networks.
- Introduce viruses, malware, malicious code, or any other harmful technology.
- Interfere with or disrupt the operation, security, or performance of the website.
- Use automated systems, bots, scraping tools, or similar technologies to collect information from the website without authorization.
- Use website content in a manner that infringes the intellectual property or other rights of Moso Natural or any third party.
Products and Product Information
Moso Natural makes reasonable efforts to ensure that product descriptions, photographs, prices, specifications, availability, and other information displayed on the website are accurate.
However, product appearance, packaging, dimensions, colors, materials, or other details may occasionally vary from the information or photographs displayed online.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
All products are subject to availability. Moso Natural may modify or discontinue products at any time.
Orders
When you submit an order through the Moso Natural website, you are making an offer to purchase the products contained in that order.
An order confirmation acknowledges that we have received your order, but it does not necessarily mean that the order has been accepted or shipped.
Moso Natural reserves the right to refuse, limit, or cancel an order where reasonably necessary, including situations involving:
- Product availability issues.
- Incorrect product descriptions or pricing.
- Suspected fraudulent or unauthorized transactions.
- Payment authorization issues.
- Website, inventory, or technical errors.
- Orders that appear to violate these Terms & Conditions.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded to the original payment method where possible.
Pricing and Payment
Prices displayed on the website are shown in the currency indicated on the website or during checkout.
Product prices may change at any time without prior notice. Price changes will not normally affect orders that have already been accepted.
Applicable taxes, shipping fees, and other charges will be displayed during checkout when required.
You agree to provide current, complete, and accurate billing, shipping, and payment information when placing an order.
If an obvious pricing or listing error occurs, Moso Natural reserves the right to correct the error and cancel an affected order where appropriate.
Shipping and Delivery
Orders are processed and shipped according to our current shipping practices.
Delivery dates and shipping times are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, holidays, order volume, destination, or other circumstances outside our reasonable control.
Please review our Shipping & Returns page for current shipping and delivery information.
Returns and Refunds
Returns, refunds, and exchanges are subject to the Moso Natural Shipping & Returns policy in effect at the time of your purchase or return request.
Before requesting a return, please review our Shipping & Returns page for eligibility requirements, time limits, and return instructions.
Promotions, Discounts and Coupon Codes
Moso Natural may occasionally offer promotional codes, discounts, special pricing, free shipping offers, or other promotions.
Promotional offers may be subject to additional terms, expiration dates, product exclusions, minimum purchase requirements, customer eligibility requirements, or other limitations.
Unless otherwise stated, promotional offers and discount codes cannot be combined.
Moso Natural reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law.
Customer Accounts
Certain features of the website may allow you to create a customer account.
You are responsible for maintaining the confidentiality of your account information and password and for activities conducted through your account.
You agree to provide accurate and current information and to update that information when necessary.
Please contact Moso Natural promptly if you believe that your account or password has been accessed or used without authorization.
Intellectual Property
Unless otherwise stated, the Moso Natural website and its content, including text, product descriptions, photographs, graphics, designs, logos, trademarks, icons, videos, layout, and other materials, are owned by or licensed to Moso Natural and are protected by applicable intellectual property laws.
You may access website content for your personal, non-commercial use.
Website content may not be copied, reproduced, modified, distributed, republished, displayed, sold, licensed, or commercially exploited without prior written permission from Moso Natural, except where permitted by applicable law.
Product Reviews and User-Submitted Content
The website may allow customers to submit product reviews, comments, photographs, testimonials, or other content.
By submitting content, you represent that you have the right to submit it and that the information you provide is accurate to the best of your knowledge.
You must not submit content that:
- Is unlawful, abusive, threatening, defamatory, or discriminatory.
- Infringes another person's intellectual property, privacy, or other rights.
- Contains spam, malicious code, or misleading information.
- Impersonates another person or falsely represents the source of the content.
- Contains advertising or promotional material unrelated to your genuine experience with the product.
Moso Natural reserves the right to review, moderate, reject, or remove submitted content where reasonably necessary.
Third-Party Websites and Services
The Moso Natural website may contain links to third-party websites or use services provided by payment processors, shipping carriers, social media platforms, analytics providers, or other third parties.
Moso Natural does not control these third-party websites or services and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party websites and services may be governed by separate terms and privacy policies provided by those third parties.
Privacy
Information collected through the Moso Natural website is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how personal information may be collected, used, disclosed, and protected.
Website Availability
We aim to keep the Moso Natural website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.
We may temporarily suspend or restrict access to portions of the website for maintenance, security, technical updates, or other operational reasons.
Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.
Product descriptions and information provided on the website are intended for general informational purposes.
Nothing on this website is intended to constitute medical, health, legal, or other professional advice.
Products should be used in accordance with their instructions and intended purpose.
Limitation of Liability
To the maximum extent permitted by applicable law, Moso Natural will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the website or purchase or use of products.
Nothing in these Terms & Conditions is intended to exclude or limit any legal rights, remedies, warranties, or liabilities that cannot lawfully be excluded or limited.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Moso Natural from claims, liabilities, damages, losses, costs, and expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of another person's rights.
Changes to These Terms & Conditions
Moso Natural may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.
When changes are made, the updated Terms & Conditions will be posted on this page and the "Last updated" date will be revised.
Your continued use of the website after revised Terms & Conditions become effective constitutes acceptance of those updated terms to the extent permitted by applicable law.
Severability
If any provision of these Terms & Conditions is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping & Returns policy, and any additional terms presented during a purchase, constitute the agreement between you and Moso Natural regarding your use of this website and purchases made through it.
Contact Us
If you have questions regarding these Terms & Conditions, please contact Moso Natural:
Moso NaturalPO Box 348345
Sacramento, CA 95834
United States
Website: https://mosonatural.com/